CST4350 - Knowledge Management Strategies

Here you can download:

• Module handbook (Sept start)

Below are the lecture handouts for the module.

1. Knowledge in organisations
• Data, information and knowledge. Explicit and tacit knowledge
• Knowledge creation. Knowledge in Organisations.
• The knowledge management cycle
• Knowledge management systems
2. Knowledge documentation
• Knowledge representation
• Introduction to set theory
• Formal concept analysis
• Ontologies
3. Knowledge application
• Intelligence and expertise in problem solving
• Introduction to logic
• Expert systems
• Uncertainty and information
• Decision-making and decision support systems
4. Knowledge communication
• Introduction to knowledge communication and sharing
• Social network analysis and communities of practice
• Knowledge Sharing and Semantic Web
• Groupware and Collaboration Technologies
• Revision and mock exam