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Case Main Cause of Failure Details
Denver Airport Baggage Handling System Frequent changes to requirements  

 

Classification Data
Case The Denver Airport Baggage Handling System
Event Late opening of the new Denver International Airport
Trigger Massive overruns in time and costs
Cause Frequent changes to requirements and external political involvement
Effect Losses of revenue to airlines and to the city of Denver and sate of Colorado
Evidence Media reports, Government Inquiries
Reference Donaldson A.J.M., Narrative Case Study of the Denver Airport Baggage Handling System, SFC TR 2002-01, May 2002
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